77ub Privacy Policy

Introduction

Welcome to 77ub. Your privacy is of paramount importance to us. This Privacy Policy explains how 77ub collects, processes, stores, and protects your personal information when you use our website at https://77ub.app and any related services, products, or features offered by 77ub to players in Bangladesh and beyond.

By registering an account, accessing our platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of 77ub immediately. This policy should be read alongside our Terms and Conditions, which govern your general use of the platform.

Information We Collect

77ub collects personal information in order to provide you with a safe, fair, and enjoyable gaming experience. The categories of personal data we may collect include, but are not limited to, the following:

• Registration details: full name, date of birth, email address, phone number, and residential address (including city such as Dhaka, Chittagong, or Sylhet).
• Identity verification documents: national ID, passport copy, or other government-issued identification as required for KYC compliance.
• Financial information: transaction history, deposit and withdrawal records, and payment method details (bKash wallet number, Nagad account, Rocket account, Upay details, or bank account information).
• Technical data: IP address, browser type and version, device type and operating system, time zone (Bangladesh Standard Time, UTC+6), and cookies.
• Gaming activity: game sessions played, betting history, bonus usage, win/loss records, and any communications sent to our customer support team.

We collect information directly from you when you register, make deposits or withdrawals, contact support, or participate in promotions. We also collect certain data automatically through your use of the platform, such as technical and usage data described above.

How We Use Your Information

77ub uses the personal information we collect for a range of legitimate purposes connected to providing and improving our services. Specifically, we use your data to:

• Create, verify, and manage your 77ub account, including age verification to confirm you are 21 years or older as required by our responsible gaming policy.
• Process deposits, withdrawals, and other financial transactions securely, including through local payment methods such as bKash, Nagad, and Rocket.
• Personalise your experience on 77ub, including displaying relevant promotions, bonuses, and game recommendations tailored to your preferences and gaming history.
• Detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited activities in compliance with applicable regulations.
• Send you important service communications such as account confirmations, security alerts, transaction receipts, and updates to our policies (these cannot be opted out of as they are essential service messages).
• Send optional marketing communications such as promotional offers, bonus announcements, and seasonal event notifications (Eid, Pohela Boishakh, IPL/BPL season promotions) — you may opt out of these at any time.

Cookies and Tracking Technologies

77ub uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and deliver a more responsive platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

Performance and analytics cookies help us understand how visitors interact with the 77ub website, which pages are most visited, and where technical improvements can be made. Functionality cookies remember your preferences (such as language settings). You may adjust your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect your ability to use some features of the platform.

Data Sharing and Disclosure

77ub does not sell, rent, or trade your personal information to third parties for commercial gain. We may, however, share your data with trusted parties in the following limited circumstances:

• Service providers and technology partners who assist us in operating the 77ub platform, processing payments, providing customer support, conducting fraud detection, and delivering IT infrastructure services — all such partners are bound by strict confidentiality obligations.
• Regulatory authorities and law enforcement bodies when we are legally required to disclose information, such as in response to a valid court order, subpoena, or applicable government regulations.
• Business successors in the event of a merger, acquisition, or sale of all or part of 77ub's business, provided the successor entity agrees to uphold the data protection commitments described in this Privacy Policy.

We do not share your personal data with advertisers, data brokers, or unaffiliated marketing companies. Any third party that receives your data is contractually required to process it only for the specific purpose for which it was shared and to maintain appropriate security standards.

Payment Data and Financial Security

When you make a deposit or request a withdrawal on 77ub using local Bangladesh payment services such as bKash, Nagad, Rocket, or Upay, or through Visa or Mastercard, your financial transaction details are handled with the highest level of security. All payment data transmitted between your device and our servers is protected using SSL (Secure Sockets Layer) encryption, which prevents interception by unauthorised parties.

77ub does not store your full payment card details or mobile banking PIN on its servers. Where payment processing involves third-party payment gateways, those providers are subject to their own security certifications and privacy terms. We strongly advise all players to keep their bKash PIN, Nagad PIN, and banking credentials confidential and never share them with any party, including 77ub support staff.

Data Retention

77ub retains your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the legal or operational requirements applicable to it.

Financial transaction records may be retained for a minimum of five years in accordance with applicable anti-money laundering regulations. When your personal data is no longer required, 77ub will securely delete or anonymise it so that it can no longer be associated with your identity.

Your Rights as a User

77ub respects your rights in relation to your personal data. Subject to applicable law, you have the following rights regarding the personal information we hold about you:

• Right of access: you may request a copy of the personal data 77ub holds about you, along with information about how it is being used.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: in certain circumstances, you may request that we delete the personal data we hold about you. This right is subject to any overriding legal obligations that require us to retain certain data.
• Right to restrict processing: you may ask us to pause the processing of your personal data in certain scenarios, for example while the accuracy of data is being verified.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time. You can exercise this right by updating your communication preferences in your account settings or contacting our support team.

To exercise any of the rights listed above, please contact the 77ub support team using the email address provided at the bottom of this page. We will respond to verified requests within a reasonable timeframe in accordance with applicable data protection standards.

Security Measures

77ub takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmissions, secure and access-controlled server environments, regular security audits and vulnerability assessments, and strict internal data access policies that limit employee access to personal data on a need-to-know basis.

While 77ub employs rigorous security practices, no online platform can guarantee absolute security against all possible threats. We strongly encourage you to use a strong, unique password for your 77ub account, enable two-factor authentication if available, and log out of your account when using shared or public devices. If you suspect any unauthorised access to your account, please contact our support team immediately.

Minors and Age Restriction

77ub is strictly an adults-only platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or provided personal information on 77ub without your consent, please contact us immediately so that we can take appropriate action to remove that account and associated data.

Age verification is a mandatory step in the 77ub registration process. All players are required to provide valid proof of identity and age before being permitted to deposit funds or access real-money games. 21+ only.

Changes to This Privacy Policy

77ub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the features and services offered on the platform. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 77ub platform after the updated Privacy Policy has been posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how 77ub protects your personal information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77ub handles your personal data, please do not hesitate to get in touch with our dedicated support team. We are available to assist you seven days a week and aim to respond to all privacy-related enquiries promptly.

Email us at: [email protected]